Shipping Information
Shipping & Delivery Information
How much does shipping cost?
There is a flat rate shipping cost of $6 per order across New Zealand. If your order will weigh less than 1KG then the shipping cost is $3. Shipping is free for orders over $100 (NZD).
Less than 1KG $3
Flat rate $6
Order total more than $100 = Free
Do you offer local delivery?
Yes we offer local delivery for Kaitaia township area. No delivery to rural addresses. Local delivery is free in Kaitaia. Delivery days are Mondays, Wednesdays and Fridays. Orders that are being sent through local delivery usually arrive on that afternoon if your order was placed before 9am on delivery days. You will be notified when your order is on it's way.
Note about local delivery to rural addresses.
If your address is classed as a rural address but you are close to the township area and not down an unsealed road, we may still be able to deliver to you. Please contact us because we would be happy to work something out for you.Do you offer click & collect?
No, we do not have a click & collect service available at the moment.
Where do you ship to?
We are happy to be able to ship across the whole of New Zealand.
Do you ship internationally?
No, not at the moment but we are planning to begin shipping to Australia soon. To know when we begin shipping internationally please subscribe to our emails. You can also use the "contact us" form to express interest and let us know where you would like us to start sending to next.
How long will my order take to arrive?
Orders are posted every weekday from Kaitaia. If you order early during the day, your order may be sent out the same day. Otherwise, your order will be posted the next day. It should take 3-7 working days for your order to arrive. If it takes any longer please contact us or the post service and we will try to help you out.
What shipping carrier do you use?
We use New Zealand post to send orders.